Contact

We are a small Australian-facing shop. The best way to reach Indoor Wild is email.

Email

hello@indoorwildpets.com — orders, shipping, returns, privacy, and everything else.

(Other team addresses such as maya@, jordan@, and sam@indoorwildpets.com may exist for internal use; please use hello@ for customer and legal matters so nothing is missed.)

Response times

We aim to reply within 1–2 business days, Adelaide time (ACST/ACDT). Weekends and Australian public holidays are slower.

Before you write

Shipping times: see Shipping & Delivery — most orders ship from overseas.
Returns / damage: see Refunds & Returns.
Order help: include your order number and the email you used at checkout.